At HSH Gallery, your happiness is our top priority. If something isn’t quite right with your purchase, we’re here to help with a return or exchange within 30 days of delivery. Here’s how we make it simple and stress-free:

What Can Be Returned or Exchanged?

We’ll happily take back any item you’re not satisfied with—just let us know!

How to Get Started:

Just reach out to our friendly customer service team with your order details and a quick note about why you’d like a return or exchange. Once we review and approve your request, we’ll send you easy instructions for sending the item back to us.

Shipping Your Return:

We’ll assist you with arranging the return shipping to make the process as smooth as possible. You’ll cover the shipping cost only if the return is due to a change of mind; if it’s because of an error on our part, we’ve got it covered! We recommend using a trackable and insured service for your peace of mind—we want your item to reach us safely. Rest assured, we’ll process everything as soon as we receive it or see proof of your return shipment.

What Happens Next?

Once your return arrives, our team will carefully check it to ensure everything’s in order. If approved, we’ll quickly issue a refund via bank transfer or arrange an exchange—whichever you prefer.

We’re Here for You:

Our goal is to make returns and exchanges smooth and fair. If you have any questions or need assistance, feel free to contact our support team—we’re always happy to help!

Get in Touch:

Have a question about our Returns & Exchanges Policy? Email us anytime at support@hsh-gallery.com or reach out via Live Chat—we’re here to assist you!

Returns & Exchanges